Frequently Asked Questions

Find answers to common questions about PageSaver, its features, and subscription plans.

General Questions

What is PageSaver?

PageSaver is a browser extension for capturing and saving web pages in several formats. With PageSaver, you can:

  • Save web pages as PNG images
  • Convert web pages to PDF documents
  • Capture full-page screenshots, including content below the fold
  • Use Reader Mode for clean, ad-free PDF exports, processed on our servers (paid plans)
  • Choose PDF templates for Reader Mode exports, including Classic, Modern, Compact, and Reader layouts
  • Save web pages as Markdown

PageSaver works with Chrome, Edge, and Firefox, making it easy to save and share web content.

How do I install PageSaver?

Installing PageSaver is quick:

  1. Visit the Chrome Web Store, Microsoft Edge Add-ons, or Firefox Add-ons
  2. Search for "PageSaver"
  3. Click "Add to Chrome", "Add to Edge", or "Add to Firefox"
  4. Confirm the installation when prompted

After installation, click the PageSaver icon in your browser toolbar to start saving pages.

Which browsers are supported?

PageSaver currently supports:

  • Google Chrome (version 70 and above)
  • Microsoft Edge (Chromium-based, version 80 and above)
  • Mozilla Firefox (version 109 and above)
  • Opera (version 60 and above)
  • Brave (version 1.0 and above)
  • Vivaldi (version 3.0 and above)
Do I need to create an account to use PageSaver?

Basic free features do not require an account. To access premium features or purchase a subscription, you need an account on our website.

An account also lets you:

  • Sync settings across devices
  • Manage your subscription
  • Access purchase history
  • Receive updates and special offers

Features and Usage

How do I save a web page as an image?

To save a page as an image:

  1. Open the page you want to save
  2. Click the PageSaver icon in your browser toolbar
  3. Select "Save as Image"
  4. Adjust settings such as resolution if needed
  5. Click "Save" and choose where to store the file

Images are saved as PNG, capturing the page area you selected.

How do I save a web page as a PDF?

To save a page as a PDF:

  1. Open the page you want to convert
  2. Click the PageSaver icon in your browser toolbar
  3. Select "Save as PDF"
  4. On a paid plan, you can also choose "Save as PDF (Reader Mode)" for a clean, ad-free version processed on our servers
  5. If your account has a PDF template selected, Reader Mode PDFs use that layout automatically
  6. Adjust page size, margins, headers, or footers if needed
  7. Click "Save" and choose where to store the PDF

The PDF keeps the original page formatting, images, and links where possible.

Can I customize the layout of Reader Mode PDFs?

Yes. PageSaver supports PDF templates for Reader Mode exports. Templates let you choose how saved articles are laid out, from compact reference pages to relaxed long-form reading.

Available template styles include:

  • Classic: Traditional serif typography for long-form articles
  • Modern: Clean sans-serif styling with stronger heading structure
  • Compact: Tighter spacing and narrower margins to fit more content per page
  • Reader: Larger text, wider margins, and generous line spacing for comfortable reading

To change the template, open your account dashboard, go to PageSaver, and choose PDF Templates. The selected template applies to newly generated Reader Mode PDFs.

Can I save web pages as Markdown?

Yes. "Save as Markdown" is available in paid plans. It lets you:

  • Convert web page content to Markdown
  • Preserve headings, lists, links, and basic formatting
  • Use the saved content in documentation, notes, or content management systems

Click the PageSaver icon and choose "Save as Markdown". The Markdown file will be saved to your computer.

What is the difference between a regular PDF and a Reader Mode PDF?

Regular PDF: Captures the page as it appears in your browser, including ads, navigation bars, and sidebars.

Reader Mode PDF: Extracts the main content and removes distractions such as ads, navigation, and sidebars. It is processed on our servers for better quality, more reliable handling of complex pages, and support for your selected PDF template. Reader Mode is available on paid plans.

Reader Mode is especially useful for articles, blog posts, and other text-heavy pages.

How do I capture a screenshot?

PageSaver can capture screenshots in three ways, all accessible from the right-click context menu under Capture Screenshot:

  • Visible area — captures exactly what is currently visible in the browser window.
  • Select area — drag to draw a selection over the region you want.
  • Select element — click any element on the page to capture just that component.

After capture, the built-in editor opens with a full set of annotation tools:

  • Pen, Highlighter, Rectangle, Arrow, and Text for markup
  • Blur and Pixelate to obscure sensitive regions
  • Crop to trim the image

PageSaver also automatically scans the capture for sensitive data such as email addresses, phone numbers, credit card numbers, and API keys, and suggests those regions for redaction. Click Download to save as PNG, or Copy to paste directly into another app.

Is there a desktop app for Mac?

Yes. PageSaver PDF for Mac is a standalone macOS app — a focused Chromium browser built for one job: turning a webpage into a proper PDF.

It exists because browsers deliberately limit what an extension may do. Chrome, Edge, and Firefox restrict which pages an add-on can read and render, so certain pages never capture cleanly from inside the browser, no matter which extension you use. The Mac app is a browser in its own right, so those restrictions do not apply — including on pages that require you to sign in.

It also prints the live document instead of stitching screenshots, so the resulting PDF has real text: searchable with ⌘F, selectable, copyable, with links that still work. It ships as a universal build that runs natively on both Apple silicon and Intel Macs.

Requirements: macOS 12 or later. It ships as a universal build that runs natively on both Apple silicon and Intel Macs. On an older macOS the app will not launch, so check Apple menu → About This Mac before downloading.

See the Mac app page for screenshots and downloads.

Subscription and Pricing

What subscription plans are available?

PageSaver currently offers four plans:

  1. Free Plan: Save as PDF with monthly limits. Save as Image. Save as Markdown.
  2. PDF Only Plan ($6.99 one-time): One-time access to unlimited regular PDF saves. Does not include Reader Mode PDF.
  3. Monthly Plan ($1.99/month): All premium features month-to-month. Renews automatically each month; cancel anytime from your dashboard. Not available if you already have a Permanent License.
  4. Permanent License ($21.99 one-time payment): All premium features with no recurring charges.

See the Pricing Page for current availability.

What's included in the Free Plan?

The Free Plan includes:

  • Save as Image
  • Save as PDF
  • Save as Markdown

The Free Plan does not include:

  • Save as PDF (Reader Mode)
  • PDF templates for Reader Mode exports
What does the PDF Only Plan include?

The PDF Only Plan is for people who only need unlimited regular PDF saving without a recurring subscription.

It includes:

  • Unlimited regular PDF saves
  • $6.99 one-time purchase that does not expire
  • Access through the same PageSaver account login

Reader Mode PDF is a subscription feature and is not included in the PDF Only Plan, along with PDF templates. If you upgrade to a subscription later and that subscription expires, your account falls back to PDF Only instead of Free.

What's the difference between the Monthly Plan and the Permanent License?

All subscription and license plans include the same premium features, but the payment and access period differ.

Monthly Plan ($1.99/month):

  • 1 month of premium access
  • Reader Mode PDF
  • PDF templates for Reader Mode exports

Permanent License ($21.99 one-time):

  • One-time payment
  • Reader Mode PDF
  • PDF templates for Reader Mode exports
  • Future updates included

The Permanent License is the best value for long-term use.

Who can download and use the Mac app?

The Mac app is available to paid users only. It is included with the Monthly Plan and the Permanent License.

You will need to sign in inside the app with the account that holds your paid plan. Signing in is what unlocks saving — the app checks your plan when you export a PDF.

The browser extension remains free to use with its existing free-plan limits. If you are on the Free Plan, upgrade on the pricing page to get the Mac app.

Passkey sign-in gets stuck in the Mac app. What do I do?

Passkeys are not supported in the Mac app yet. If a site offers to sign you in with a passkey, it will show something like "Complete sign-in using your passkey" and then wait — no Touch ID prompt appears, and there is no error message.

Choose the site's own fallback instead, usually a link called "Try another way". A password, a verification code, or a phone prompt all work normally. You only need to do this once per site: the app keeps you signed in afterwards.

This is a macOS restriction rather than a bug in PageSaver — using a passkey requires a system entitlement Apple grants only to web browsers. We are tracking it and will enable passkeys if that changes.

How do I upgrade my subscription?

To upgrade:

  1. Log in to your account
  2. Open the Pricing Page
  3. Select your plan
  4. Complete checkout

After payment, refresh your browser and restart the extension. Premium features are available after payment confirmation.

Does the Monthly Plan automatically renew?

The Monthly Plan renews automatically each month until you turn it off. You can cancel auto-renew anytime from your dashboard and keep access until the end of the current period.

To manage auto-renew or renew manually:

  1. Log in to your account
  2. Open your dashboard or the Pricing Page
  3. Turn off auto-renew, or select a plan and complete checkout

If your subscription lapses, you can still use Free Plan features. Once you hold a Permanent License, the Monthly Plan is no longer available for that account.

Do you offer refunds?

We offer a 14-day money-back guarantee. If PageSaver does not meet your needs, contact us within 14 days of purchase at info [at] pixelstech.net.

Please include your order number and the email address used for purchase.

Refunds are not available after 14 days or for subscriptions that have been active for more than one billing cycle.

Troubleshooting

Reader Mode won't start, or produced an empty or incomplete PDF. Why?

Reader Mode builds a clean version from the article content on the page. If it won't start, or comes out empty, partial, or missing images, the usual reasons are:

  • The page is still loading. Reader Mode may not start while a page is still loading, and if it does capture during loading the result can be incomplete — especially on pages that use lazy-loading or infinite scroll. Wait until the page has fully finished loading (and scroll down first so lazy content appears) before starting the capture.
  • The page isn't article-like. Reader Mode is built for articles and text pages. Dashboards, web apps, search results, galleries, and highly interactive pages have no clear article to extract, so little or nothing may be captured.
  • The content is hard to read from the page. Text inside iframes, canvas, shadow DOM, or script-heavy single-page apps may not be extractable.
  • The content is behind a login or paywall. If the real content isn't present on the page, Reader Mode can't include it.
  • Site restrictions (CSP/CORS). Some sites block the resources Reader Mode needs.
  • Very large or heavy pages. Extremely long pages can hit time or memory limits.

If Reader Mode doesn't work on a page, wait until it has fully loaded and try again, or use the regular "Save as PDF" instead.

PageSaver isn't working on certain websites. Why?

Some websites use security or loading techniques that can limit PageSaver. Common causes include:

  • Content Security Policy (CSP) restrictions
  • Cross-origin resource sharing (CORS) limitations
  • Protected or dynamically loaded content
  • Pages that require authentication

For protected sites, you can often still use the browser's built-in screenshot tools.

I purchased a subscription but don't see the premium features. What should I do?

If premium features do not appear after purchase:

  1. Refresh your browser and restart the extension
  2. Make sure you are logged in with the same account used for purchase
  3. Check that the payment was completed successfully
  4. Clear browser cache and cookies
  5. Disable and re-enable the extension

If the issue continues, contact support with your order details.

Still have questions?

If you couldn't find the answer, feel free to contact our support team.

info [at] pixelstech.net