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  CRM Approach - A Well Planed Business Strategy Not a Mere Technology

Customer relationship management (CRM) has transitioned and evolved over the last few years.  Its adoption is powered by the rapid growth and popularity of SaaS tools. Too many companies have adopted CRM in order to cater to customers in a better manner and hence build loyalty. However, often implementing CRM does not yield the results as expected. CRM policies turn out to be ineffectual. This happens because, organizations over emphasize on CRM as a technology and undermine its importanc...

   customer relationship management services, CRM development, CRM Solutions, customer service manageme     2014-08-28 05:50:49

  Why my Website Contact form is not converting enough traffic?

Contact forms are a very common part of any website and anybody can overlook them. Generally people try to choose it as their first solution but they do not realize that they are actually hurting the growth of their business. WordPress currently power more than 66 million websites but it would be good if your website is existing because of one of the most popular Content Management Systems of the world. Everyone starting from blogger to the person sitting next door use this tool for making their...

   website contact form tutorial     2014-11-17 05:04:03

  Linux Clock : CST,UTC and NTP setup

1. There is an option when you set up clock on installing Linux: system clock users UTC, so what does UTC mean? It's Universal Time Coordinated(UTC), there are two different times in GPS system: one is UTC , the other one is LT(Local Time). The difference between these two is just the timezone difference, UTC is the time in timezone 0. If the local time in Beijing is 8 o'clock in the morning, then UTC time is 0 o'clock, which is a 8 hour difference. 2. In Linux, when we use date to check the tim...

   Linux,Clock,UTC     2013-03-21 12:19:30

  Python PLC Honeypot Project

Program Design Propose : This project aims to develop a sophisticated honeypot system that emulates an OT (Operational Technology) SCADA network environment, bridging Level 1 OT field controller devices (PLCs) with Level 2 control programs, including Human-Machine Interfaces (HMIs). This honeypot will simulate various PLC models from major vendors, such as Schneider and Siemens, while supporting the primary communication protocols Modbus-TCP and Siemens-S7Comm. The system will integrate essenti...

       2024-11-25 03:56:49

  Understand diff in Unix

diff is an important tool program in Unix. It is used to compare differences of two files, it is the foundation for code version control. If you type : $ diff <file_before_change> <file_after_change> diff will tell you what's the difference between these two files. The result may not be so easy to understand, so now I will show you how to understand diff. 1. 3 formats of diff diff has 3 formats due to historic reasons. normal diff context diff unified diff 2. Demo files For easy d...

   diff,Unix,version control,git     2012-09-03 10:49:36

  IT System Cyber Attack Case Study 01: Malicious Macro and Backdoor Trojan Attack on IT-Network

Project Design Purpose: The objective of this cyber attack case study is to develop a workshop showcasing a practical demonstration of a red team attacker implementing an IT system/network attack via a Malicious Macro MS-Office-Word file (CVE-2015-1641) and phishing email generation program to penetrate multiple layers of firewall defenses and implant a backdoor trojan into the railway system's OT network. Related Links: GitHub Project Link , LinkedIn Post Link Attacker Vector: Malicious Macro ...

       2024-08-03 08:21:49

  Applying Large Language Models (LLMs) to Solve Cybersecurity Questions

In this document, we will introduce some test, experiment and analysis conclusion about applying Large Language Models (LLMs) to solve cybersecurity questions. Introduction Large Language Models (LLMs) are increasingly used in education and research for tasks such as analyzing program code error logs, help summarize papers and improving reports. In this project, we aim to evaluate the effectiveness of LLMs in solving cybersecurity-related questions, such as Capture The Flag (CTF) challenges, ...

       2024-09-08 04:05:07

  Deploying DeepSeek-R1 Locally with a Custom RAG Knowledge Data Base

Project Design Purpose : The primary goal of this article is to explore how to deploy DeepSeek-R1 an open-source large language model (LLM), and integrate it with a customized Retrieval-Augmented Generation (RAG) knowledge base on your local machine (PC/server). This setup enables the model to utilize domain-specific knowledge for expert-level responses while maintaining data privacy and customization flexibility. By doing so, users can enhance the model’s expertise in specific technical ...

   LLM,RAG,DEPLOYMENT     2025-02-10 00:17:37

  Create cron job on CentOS

These two days, I am building a website and deploying it on a VPS server which uses CentOS 5. I don't have cPanel or Plesk for my account, so I need to install and configure everything myself including Apache, PHP, MySQL and FTP server, also today's topic cron job. Since my website has a ranking algorithm to calculate the rankings of each link and update the ranking on database and I need to calculate the rankings every 5 minutes, so I think to use cron jobs. Here are what I have done which may ...

   cron job,crontab,CentOS,linux,php,example     2012-06-11 09:23:45

  IoT System Cyber Attack Case Study 02: Python Deserialization Attack and Library Hijacking Attack

Project Design Purpose: The objective of this cyber attack case study is to develop a workshop that demonstrates how a red team attacker can permanently compromise a people detection radar IoT device. The attack path is achieved through a series of attacks, including traffic eavesdropping, data deserialization attacks, web shell attacks, remote command/code execution, and Python library hijacking attacks. This case study is intended for IoT and data security professional training, aiming to ill...

       2024-07-14 01:40:09

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