SEARCH KEYWORD -- Customer Loyalty Solutions


  The Art (and Science) of Consumer Experience

According to a new report on e-commerce spending and earning by eMarketer, global retail sales are set to touch $22.492 trillion in 2015, with a forecast for a steady rise over the next 3 years, i.e, until 2018. Over the years, online commerce conducted via the smartphone, tablet or even the desktop devices have steadily increased, owing to the increasing adoption of mobile devices. With more than 80% consumers accessing their mobile devices to compare products, redeem coupons or make purchases,...

   Ecommerce Web Development Company, Customer Loyalty Solutions, Ecommerce Development Company, Custom     2015-08-05 06:47:33

  Spurring the Consumer Feedback Loop with Connected Devices

In a press release from earlier this year, Gartner had predicted that by the year 2018 mobile devices would account for initiating 5% of consumer services cases, registering a marginal rise of 0.02% from 2014. Research shows that most businesses lose around a whopping $83 billion owing to poor consumer services (Source: kissmetrics) in the US alone while globally, the average cost of losing a consumer is $243. It is only viable to think of automating support services as a way to lower the costs ...

   Big Data Analytics Solutions, Loyalty Programs for Customers     2015-08-18 07:11:35

  The State of Digital Commerce and Smartphones

The ubiquitous nature of the smartphones and other mobile devices has given rise to a highly informed and connected consumer base. They walk into a retail outlet and they would already be whipping out their mobile devices to compare products or prices available in-store to those available online. Moreover, they expect the retailers to be well aware of not only the merchandise, but also about promotions and discounts on offer. Interestingly, the number of e-commerce transactions has been on the r...

   Ecommerce Web Development Company, Android App Developers     2015-09-09 04:57:31

  What Is The Best SaaS CRM In 2024?

SaaS CRM entails that the CRM software is hosted and accessed through the internet. Definitely, this cloud-based approach means that both large and small companies alike can access higher CRM functionalities without the cost liability that comes with the in-house servers and their maintenance. Why CRM is Important for SaaS Businesses CRM systems are of special significance for SaaS companies; they help manage customer interactions, track sales, and improve marketing efforts while assured competi...

   CRM,SAAS     2024-05-21 04:37:21

  CRM Approach - A Well Planed Business Strategy Not a Mere Technology

Customer relationship management (CRM) has transitioned and evolved over the last few years.  Its adoption is powered by the rapid growth and popularity of SaaS tools. Too many companies have adopted CRM in order to cater to customers in a better manner and hence build loyalty. However, often implementing CRM does not yield the results as expected. CRM policies turn out to be ineffectual. This happens because, organizations over emphasize on CRM as a technology and undermine its importanc...

   customer relationship management services, CRM development, CRM Solutions, customer service manageme     2014-08-28 05:50:49

  Relationship oriented website vs content oriented website

Relationship oriented website is a kind of website based on friend circle, people come to the website to share news with their friends and see what's happening around their friends, these websites include Facebook, Twitter and Tumblr. While content oriented website is a kind of website based on unique content, people come to the website to find information or find answers for their questions, these websites include TechCrunch, The Verge and Medium. Most of websites on the Internet nowadays belon...

   Relationship oriented,Content oriented, Loyalty     2013-07-11 09:20:37

  Enterprise Mobility Solution From A DreamFactory of Software to Accelerate Customer Experience

Today the conventional model that suppliers follow i.e. the make, sell and ship process is no longer enough to keep your customers happy and satisfied. The landscapes have evolved such that, manufacturers not only have to continue making the best quality products but also be in complete sync with the new age  customer requirements, encourage customer involvement and henceforth achieve the best products. This can be achieved by using the emerging mobile technology to deliver improved custom...

   enterprise mobility, enterprise management, enterprise mobility management     2014-12-10 00:36:56

  Learn about the Benefits of Providing an Engaging Onboarding Experience to your customers

Learn about the Benefits of Providing an Engaging Onboarding Experience to your customers A good onboarding experience helps create a positive first impression and makes your customers feel valued and helps convert leads into paying customers. Effective onboarding experiences also increase conversions and keep customers. High-quality onboarding experiences build brand awareness. Customers notice when businesses take time to engage with them. They even notice when businesses care about them and t...

   ELEARNING,EDUCATION     2022-08-26 21:41:17

  Top 9 Web Design Trends in 2020

To stay in demand, a top-level design agency must be aware of the current trends. This will improve their professional skills, help them to keep an eye on the latest events, and offer the clients relevant models that will increase conversion, website traffic, and customer loyalty. Read on to find out which nine web design trends are popular in 2020. UL animation There is a stereotype that it makes no sense to develop a complex, high-quality animation because it will not be supported by devices w...

   WEB DESIGN,UX     2020-09-04 10:06:52

  Weibo is testing an Instagram like app called Lvzhou

Weibo, the Chinese version of Twitter, is testing an Instagram like app called Lvzhou(Oasis in English). Now only invited people can access the app. You can download the app on App Store if you are an iPhone user or you can download online if you are an Android user. The vision of this app is to allow users to discover beautiful world, users can post photos or short videos and share with the rest of the world. Before you can access the app, you have to obtain an invitation code shared by y...

   INSTAGRAM,WEIBO,LVZHOU,OASIS     2019-09-07 09:59:54

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