A manager took me aside at a recent engagement. “You know, Johanna, there’s something I just don’t understand about this agile thing. It sure doesn’t look like everyone is being used at 100 percent.”“And what if they aren’t being used at 100 percent? Is that a problem for you?”“Heck, yes. I’m paying their salaries! I want to know I’m getting their full value for what I’m paying them!”“What if I told you you were probably getting more value than what you were paying, maybe one and a half to twice as much?...